In this session, ABM Member David Wallis will introduce you to Design Thinking – a dynamic, human-centred approach to problem-solving and innovation. 

Tailored for business mentors, it will showcase how listening, understanding, and applying this structured framework can enhance client relationships, improve project delivery, and drive meaningful results. Attendees will explore practical methodologies and examples to integrate the Design Thinking process into their mentoring practices.

The session will cover:

1) Empathy First: Learn how to build deeper relationships with clients by understanding their needs and aspirations.

2) Organised Problem-Solving: Use a structured framework to identify challenges and create tailored solutions.

3) Adaptability in Action: Embrace flexibility to respond to changing client needs effectively.

4) Deliver with Impact: Focus on outcomes and outputs to ensure solutions are robust and valuable.

5) Enhancing Engagement: Strengthen collaboration with teams, individuals, and stakeholders through trust and responsiveness.

This session aligns with ABM Core Competency 3. Practical knowledge of business theory and tools.

Format:

30 minutes of presentation and knowledge sharing from David, followed by open Q&A and discussion with participants.

Open to ABM members only. Make the most of your membership – register today!