In this ABM Skills Sharing Session, David Wallis introduces Design Thinking, a powerful human-centred approach to problem-solving, innovation, and collaboration.

Designed specifically for business mentors, this session explores how Design Thinking can help you better understand your clients, tackle complex challenges, and create meaningful, practical solutions. Through a structured yet flexible framework, mentors can strengthen client relationships, improve project outcomes, and support sustainable business growth.

Aligned with ABM Core Competency 3: Practical Knowledge of Business Theory and Tools, this session provides practical methodologies and examples that can be applied directly within your mentoring practice.

In this session, we explore:
• How empathy can help build stronger relationships with clients
• Using a structured framework to identify challenges and develop tailored solutions
• Adapting your approach to meet changing client needs
• Focusing on outcomes and impact to deliver greater value
• Strengthening engagement and collaboration through trust and responsiveness

Session format:
30 minutes of presentation and knowledge sharing from David Wallis, followed by open Q&A and discussion with participants.

👉 Make the most of your membership and watch the recording today.